Email Communication
Understanding the diverse needs of our user base, 1Win offers specialized email addresses to cater to different types of inquiries and support requests. This approach ensures that your questions are directed to the appropriate department, facilitating a quicker and more efficient response.
Website Feedback Form
We highly value the feedback of our community and offer a comprehensive feedback form on our website. This platform is designed for you to express your thoughts, report any challenges encountered, and suggest improvements. Each submission through this form is thoroughly reviewed to help us enhance your gaming experience. By detailing your experiences and proposals, you contribute significantly to our ongoing effort to refine and upgrade our services.
Company Licensing and Certification
1Win is committed to maintaining transparency regarding our licensing and regulatory compliance to provide a secure and fair gaming environment. Our operations are licensed and regulated by the prestigious Curacao Gaming Authority, a benchmark for trust in the online gaming industry. This certification ensures that all our gaming practices are fair, secure, and in line with international standards.
- Curacao License: 1Win operates under the license number 8048/JAZ2018-040, granted by the Curacao Gaming Commission.
- eCOGRA Certification: We proudly uphold a certification from eCOGRA, the leading independent and internationally approved testing agency, specializing in the certification of online gaming software and systems.